Clair's Debit Mastercard

What if my debit card is lost or stolen?
Freeze your card and notify us immediately! Email us at support@getclair.com so we can help. If you contact us quickly, you may be able to get your money ba...
Thu, May 19, 2022 at 11:01 AM
Can I use my Clair Debit card internationally?
Yes! You can use your debit card internationally for purchases and ATM withdrawals. Just so you know, all international transactions will incur a 3% transac...
Thu, May 19, 2022 at 11:01 AM
What does it mean to freeze my card?
Freezing your debit card will temporarily disable it from being used for transactions. For example, if you were to try to use a frozen debit card at a groce...
Thu, May 19, 2022 at 11:01 AM
Can I put money I advanced on a non-Clair Debit Mastercard?
Yes, but the process requires an ACH transfer which means waiting 2-3 business days for your money to be transferred from your Clair Spending Account to a d...
Fri, Mar 4, 2022 at 9:44 AM
Why was my transaction declined?
There are a few possible reasons why your transaction may have been declined, even if you have money in your Clair Spending Account.  The money was in yo...
Thu, May 19, 2022 at 11:01 AM
What can I do with my debit card?
Your Clair Debit Mastercard® works just like any other debit card. That means that you can use it to spend at almost any retailer, whether online or in pers...
Thu, May 19, 2022 at 11:01 AM
What do I do if I see a transaction I don't recognize?
If you see an unusual transaction on your card that you don't recognize, we suggest the following steps:  If you see a suspicious transaction that is ...
Thu, May 19, 2022 at 11:01 AM
How much can I spend per day?
You can spend up to $2,500 per day on one-time purchases and recurring payments using the Clair Debit Mastercard®. This resets every day.  Banking Service...
Thu, May 19, 2022 at 11:01 AM
What happens if I overdraft my account?
We don't allow overdrafts and will never charge you fees for trying to withdraw or spend more than your current balance. If you try to spend more than ...
Thu, May 19, 2022 at 11:01 AM
I returned an item. Why can't I see the money in my account yet?
Returns usually take a few days to process. If you don't receive your money after 5 business days, reach out to the company that processed the return t...
Thu, May 19, 2022 at 11:01 AM