Debit Card

What can I do with my Clair card?
Your Clair card works just like any other Mastercard® Debit Card. That means that you can either spend the money at almost any retailer, whether online or o...
Mon, Sep 21, 2020 at 11:02 PM
Where can I withdraw money?
To find the closest ATM or cashback location, click on the Move money tab on the Clair app and select Free ATM Finder or Store Cashback. You will not be cha...
Fri, Oct 2, 2020 at 7:02 PM
What does it mean to freeze my card?
Freezing your debit card will temporarily disable it from being used for transactions like ATM withdrawals or one-time and recurring purchases. For example,...
Mon, Sep 21, 2020 at 11:05 PM
What if my Clair MasterCard Debit Card is lost or stolen?
Notify us immediately to limit your liability! If you think you'll find it again, immediately open your app, switch to the "Card" section...
Mon, Sep 21, 2020 at 11:07 PM
Why was my transaction declined?
There are a few possible reasons why your transaction may have been declined, even if you have money in your Clair account.  The money was in your savi...
Mon, Sep 21, 2020 at 11:09 PM
What do I do if I see a transaction I don't recognize?
If you see an unusual transaction on your card that you don't recognize, we suggest the following steps: If you see a transaction that is marked as...
Mon, Sep 21, 2020 at 11:11 PM
I returned an item. Why can't I see the transaction yet?
Returns usually take a few days to process. If you don't see it after 5 business days, reach out to the company that processed the return to confirm th...
Mon, Sep 21, 2020 at 11:11 PM
Can I use Clair internationally?
Currently, your Clair card can only be used in the United States. We are working on removing this limit so that you can use it while traveling international...
Tue, Sep 22, 2020 at 7:35 PM